Why do most CRM projects fail?

CRM fails because most CRM solutions take the user out of outlook. Sure most programs say "we sync with outlook", but that becomes a problem with in it self. The solution is to manage your pipeline and your customers in outlook. Avidian make a fantastic CRM solution that runs inside of outlook. If you can use outlook you can use Avidian prophet.

The value of a referral

One of my BNI colleagues referred me to their partner to help the partner with a website. The partner referred meto his accountant and the accountant referred me to one of his clients and that client has just referred me to a colleague of his. That is the 5 th amount of work from one referral. Referrals will help you build your business

Death of a Salesman

This morning I read this article by Ruslan Kogan

http://www.startupsmart.com.au/sales-and-marketing/2011-03-14/death-of-the-salesmen.html

Whilst I agree there is no place for the pushy salesperson using outdated methods and trying to "close the sale" I have spent most of my working life in professional IT sales. I know I have helped my customers over the years as they have happily referred me to their networks. I take exception to the general principal that there is something wrong with being a  Salesperson. I am proud to be a Salesperson   I am a Newsell salesperson. The essence of Newsell is you cant close the customer. Please have a look at

http://www.schoolofthinking.org/why/newsell-coaching/

ecommerce

Having a website that allows your customers to purchase your products quickly and easily does not cost thousands's of dollars and take months to build. We have full ecommerce sites up running in as little as 10 days with a moderate investment of $1000.00.
Check out the video

The Power of a referral

I have started working with a new customer and that customer has referred me to one of his clients. The new prospect said "If Sam is using you thats good enough for me" As a small business owner those words are very powerful. A referrals is a guaranteed way to build a substantial business. The best way to get referrals is to join BNI http://www.bnimelbourneeast.com.au/index.asp

Welcome back to an old friend

An old friend has come back into my life. It says a lot about our digital lives when I am referring to software as an old friend. I would like to welcome back Avidian's Prophet back into my life. If your not familiar with Prophet, take the time to get acquainted!. Prophet is a fantastic CRM program that sits inside outlook. It just works and if you need some tech support, their people are excellent.
Have a look at http://www.avidian.com/default.aspx

Return on Investment (R.O.I.)

1.    

A website should either generate money in the form of new sales or save you money by helping you to communicate quicker and cheaper with your existing customers. There are plenty of stories of how companies spent thousands of dollars on a flash new website and the site didn’t add a dollar or save a dollar for the company. If a web designer skips around ROI, then, perhaps you should skip away before you spend any money with him.